Explore Jurisdiction Rules And Records
This notice explains the legal posture behind your account, including who may access it, how we keep records, and what happens when a local rule says something different. It applies together with the law in Malaysia and the law of the place you are connecting from;
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when there is a conflict, the stricter rule controls. If access is not allowed where you are, do not proceed. We do not treat any account action as accepted until the relevant checks are complete. We may keep transaction and support records tied to Touch 'n
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Go, GrabPay, Boost dan FPX for audit, dispute handling, and account security, then archive, mask, or remove them when the retention period ends. If you want a copy, correction, or deletion request, send it through the contact paths below. We will check what local law permits
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and answer with the next step.
Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.